The data controller as defined by the General Data Protection Regulation (GDPR) is:
(hereinafter also referred to as "Sparkasse", "we", "our" or "us")
When we process personal data, it means that we collect, store, transmit, delete or otherwise use the information. Personal data refers to information about natural persons who use this website to obtain information on Sparkasse's products and offers.
Below you will find an overview of which data we collect when you visit this website and for what purposes the data is processed.
When you use our website for purely informational purposes, we collect the following data, which we require for technical purposes:
In accordance with Art. 6 para. 1 lit. f) GDPR, the processing of the above-mentioned data is necessary for the purposes of pursuing our legitimate interests. In the event of the unlawful use of this website, the data may also be used to identify potential violations.
In addition, this information will be analysed for statistical purposes as well as to improve our website. This will be done without creating personal user profiles.
If you do not want cookies to be stored on your device, you can prevent this by configuring your browser settings accordingly. You can also delete any cookies that have already been stored. However, when deactivating technical cookies (strictly necessary cookies), the full functionality of the website may no longer be available.
Most of the technical cookies used are so-called "session cookies". These are automatically deleted at the end of your visit, i.e. when you close your session or browser. Some cookies, however, remain on your device until you delete them, or they expire (so-called persistent cookies have set expiration dates).
For the use of basic online banking without any additional convenience functions, the following cookies are essential:
You can object to the use of analytical cookies and the associated analysis services. More information on how to object (opt out) can be found in the relevant sections below.
This website uses web analysis services and bid management technology provided by IntelliAd Media GmbH, Sendlinger Straße 7, 80331 Munich. Only anonymised usage data is collected, aggregated, stored and converted into pseudonymised user profiles. IntelliAd then provides us with various statistics based on this data.
Purpose of processing: IntelliAd is used to monitor and evaluate the success of our online marketing activities and to continuously optimise them.
Opt-out: You may object to the use of your data by IntelliAd by clicking on following opt-out link: https://login.intelliad.de/optout.php
This website uses web analysis services provided by Adform A/S, Wildersgade 10B, 1st Floor, DK-1408, Copenhagen, Denmark. Only anonymised usage data is collected, aggregated, stored and converted into pseudonymised user profiles. adForm then provides us with various statistics based on this data.
Purpose of processing: adForm is used to monitor and evaluate the success of our online marketing activities and to continuously optimise them.
Opt-out: You may object to the use of your data by adForm by clicking on following opt-out link: https://site.adform.com/privacy-center/platform-privacy/opt-out/
The legal basis for the processing of technical cookies is Art. 6 para. 1 lit. b) of the General Data Protection Regulation (GDPR), as these are essential for making the website available.
The processing of data by means of other cookies is necessary for the purpose of pursuing our legitimate interests and on the basis of a balance of interests, which always takes your interests as the data subject into account (Art. 6 para. 1 lit. f) GDPR). Processing is necessary to pursue the above-mentioned legitimate interests, listed below:
This website uses the map service Google Maps, which allows the display of interactive maps and the use of the map feature directly on our website. The Google Maps service uses persistent cookies. When visiting the page on our website that uses Google Maps, Google will receive a notification that you have accessed the page. In addition, the information listed under Section III. 1 will be transmitted to Google. This takes place regardless of whether you are logged in to a Google user account. If you are logged in to Google, your data will be assigned to your user account. If you do not want the data to be assigned to your account, you will need to log out before accessing the map feature. Google stores your data as a user profile and utilises it for advertising, market research and/or to provide personalised services on their website. More specifically, such analysis is carried out (even for users who are not logged in) to provide targeted advertising and to provide other social network users with information about your activities on this website. You have the right to object to the creation of these user profiles. This right can be exercised directly with Google.
WhatsApp communication with your Sparkasse is facilitated by the technical service provider S-Markt & Mehrwert GmbH & Co. KG, Grenzstraße 21, 06112 Halle.
Once you send your first message, your personal data will be processed by S-Markt & Mehrwert in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR (for example, your first and last names, phone number, Messenger ID, profile image, messages). WhatsApp (WhatsApp Inc. WhatsApp Legal 1601 Willow Road Menlo Park, California 94025, USA) is a service based in the United States, which means the data you send is first transferred to WhatsApp in the United States before being forwarded to your Sparkasse. If you do not wish your data to be sent to the U.S., your Sparkasse asks that you refrain from using the WhatsApp service.
An existing WhatsApp account is required for the use of this service.
All data processed for this service will be saved for a maximum of 90 days.
Your information will only be shared with third parties insofar as you have consented to this or where we have a legal obligation to do so. In particular such recipients may include:
Our service providers may also receive such data if they meet Sparkasse's special confidentiality requirements. In particular, these may include IT service providers, consulting services and companies in sales and marketing. The appropriate data protection agreements will be arranged with these service providers.
Should the data mentioned in this policy no longer be required for its original purpose, it will be deleted. In the event that the further processing of the data is – temporarily – required for other purposes, this will not apply.
Insofar as the storage period defined for individual services differs from the above, this information will be available in the description for each service.
As a rule, the data we collect when you visit this website is not transmitted to international organisations or third countries (states outside the European Economic Area -EEA). For more information on the possible transmission of pseudonymised data by analysis services, please see the section "Analytical cookies".
You have the following rights concerning your personal information held by Sparkasse:
You have the right to object at any time, on grounds relating to your own particular situation, to the processing of your personal data based on Art. 6 para. 1 lit. e) GDPR (processing carried out in the public interest) or Art. 6 para. 1 lit. f) GDPR (data processing necessary for pursuing the legitimate interests of the controller); including profiling based on these provisions as defined by Art. 4 para. 4 GDPR.
Should you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for such processing which outweigh your personal interests, rights and freedoms; or where such processing serves in the establishment, exercise or defence of legal claims.
In individual cases, we process your personal information for the purposes of direct marketing. You have the right to object at any time to the processing of your personal data for such marketing; this includes profiling insofar as it is related to such direct marketing.
Should you object to the processing of your data for direct marketing purposes, we will no longer process your personal data for such purposes.
The objection need not follow a particular form and should be addressed to:
You also have the right to lodge a complaint with the following supervisory authority regarding the processing of your data:
The data collected from visits to this website is not used for automated decision making as defined by Art. 22 GDPR.
We may process data captured when you visit our website in order to provide you with information and advice about products that are relevant to you. This processing may include an assessment of personal aspects for the purpose of needs-based communication and advertising, including market and opinion research. For more information, please see the section "Analytical cookies".
Updated: January 2019
Mitteilungen per E-Mail können möglicherweise durch Dritte gelesen und manipuliert werden. Viele Mailprogramme und Mailprovider erlauben es außerdem, Nachrichten unter fremden Namen und mit falschen Absender- und/oder Rückantwortadressen zu versenden. Daher ist bei der Kommunikation per E-Mail die Identität des Absenders nicht zweifelsfrei sichergestellt.
Bitte beachten Sie bei E-Mails an uns:
In Ihrem eigenen Interesse und zu Ihrer eigenen Sicherheit nehmen wir deshalb keine Aufträge, Weisungen und Anfragen sensibler Daten per E-Mail an. Zur Übermittlung von Überweisungen, Abfrage von Kontoständen, Erteilung von Wertpapieraufträgen usw. nutzen Sie bitte unser Online-Banking.
Bitte beachten Sie bei E-Mails, die Sie von uns erhalten:
Wenn Sie nicht der richtige Adressat einer von uns gesandten E-Mail sind oder diese irrtümlich erhalten haben, informieren Sie bitte sofort den Absender und vernichten Sie die erhaltene E-Mail. Das unerlaubte Nutzen und Kopieren sowie die unbefugte Weitergabe dieser E-Mail oder von Teilen dieser E-Mail und Anhängen ist nicht gestattet. Wir haben alle verkehrsüblichen Maßnahmen unternommen, um das Risiko der Verbreitung virenbefallener Software oder E-Mails zu minimieren. Dennoch raten wir Ihnen, Ihre eigenen Virenkontrollen auf alle Anhänge und Nachrichten von uns durchzuführen. Wir schließen, außer für den Fall von Vorsatz oder grober Fahrlässigkeit, die Haftung für jeglichen Verlust oder Schäden durch virenbefallene Software oder E-Mails aus. Jede von Ihrer Sparkasse versandte E-Mail ist sorgfältig erstellt worden. Dennoch schließen wir die rechtliche Verbindlichkeit aus. Sie kann nicht zu einer irgendwie gearteten Verpflichtung zu Lasten der Sparkasse ausgelegt werden.
Geben Sie Ihre PIN zum Online-Banking, der und der Kreditkarte niemals an Dritte weiter, auch wenn diese sich als Mitarbeiter der Sparkasse ausgeben sollten. Kein Mitarbeiter der Sparkasse wird Sie jemals auffordern, persönliche Daten und Zugangsdaten per Telefon oder E-Mail bekannt zu geben.